Privacy Policy

1. Introduction

MidZen India (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.midzenindia.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information from you in various ways, including:

A. Personal Data

This includes information you voluntarily provide when you:

• Register for courses or webinars
• Subscribe to our newsletters
• Fill out a contact form
• Download resources
• Sign up for events

Examples of personal data collected:

• Full name
• Email address
• Phone number
• Age and gender (if you choose to share)
• Location (city, state, country)
• Payment details (processed via secure third-party gateways)
• Health and wellness interests or goals (for personalized services)

B. Non-Personal Data

Automatically collected when you interact with the website:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Date/time of visit
• Pages viewed
• Clickstream data

3. How We Use Your Information

We use the information collected to:

• Deliver and manage services you request (e.g., sessions, programs)
• Personalize user experience
• Improve website functionality and performance
• Send administrative communications
• Respond to customer service requests
• Promote our products and services (marketing emails, if opted in)
• Analyze trends and user behavior
• Comply with legal and regulatory obligations

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share it with:

A. Trusted Third Parties

• Email marketing platforms (e.g., Mailchimp, Brevo)
• Payment processors (e.g., Razorpay, Stripe)
• Cloud storage providers
• CRM tools
• Web analytics platforms (e.g., Google Analytics)

These partners are obligated to handle your data securely and only for the purposes we define.

B. Legal Requirements

We may disclose your information:

• To comply with court orders or legal process
• To protect our legal rights or defend against legal claims
• In case of suspected fraud or security threats

5. Data Retention and Security

A. Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that, it will be securely deleted or anonymized.

B. Security

We employ industry-standard safeguards:

• SSL encryption on all data transfers
• Secure cloud hosting
• Role-based access controls
• Regular software updates and vulnerability scans

Note: No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws:

For Indian Users:

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have rights to:

• Review and correct your personal data
• Withdraw consent for data processing
• File complaints with relevant data authorities

For EU Users (GDPR):

You have the right to:

• Access, rectify, or erase your data
• Restrict or object to processing
• Data portability
• File a complaint with your Data Protection Authority

For California Residents (CPRA):

You have the right to:

• Know what personal data is being collected
• Request deletion of personal data
• Opt-out of sale or sharing of data (we do not sell personal data)
• Non-discrimination for exercising rights

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Types of Cookies:

• Essential Cookies: For website functionality
• Analytics Cookies: To understand how users interact with the site (Google Analytics)
• Marketing Cookies: For retargeting and personalized ads (Facebook Pixel, Google Ads)

8. Third-Party Links

Our site may contain links to third-party websites (e.g., YouTube, partner pages, event platforms). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 without parental consent. For programs involving minors (e.g., third-eye activation for children), we obtain verifiable parental permission before collecting any data.

10. International Data Transfers

If you access our site from outside India, please be aware your data may be transferred to, stored, and processed in India and other jurisdictions. By using our services, you consent to this transfer.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We recommend reviewing this policy periodically.

12. Contact Us

For any questions, concerns, or complaints about this Privacy Policy, contact us at:

MidZen India

Email: info@midzenindia.com
Website: https://www.midzenindia.com